Napoleon Built-In 700 Series 32 Inch Natural Gas Griddle – BIG32FTNSS

$2,219.00

4 Items sold in last 21 days
Description

Napoleon Built-In 700 Series 32 Inch Natural Gas -BIG32FTNSS

Your outdoor grilling experience will never be the same with the addition of our Built In Griddle. Crafted from high quality 304 stainless steel and featuring a robust 430 stainless steel cooking surface, this griddle boasts a convenient removable lid and an integrated ignition system for effortless one touch startup. Safety is paramount, with glow lights for easy visibility and an auto gas shut off feature. Installation is a breeze, thanks to its compatibility with our BIG32 built in chassis. Two U shaped stainless steel burners deliver best in class cooking performance and even heat distribution. The dual zone control system allows precision cooking with two distinct temperature areas, perfect for preparing multiple dishes simultaneously. Grill up to 28 burgers at once on this generous surface. Cleanup is effortless with the efficient grease management system, featuring a removable front loaded grease tray and an integrated tool scraping system.

                                                                               Key Features

                                                         🛡️FEATURES A 304 STAINLESS STEEL BODY W/ 5MM THICK 430 STAINLESS COOKING SURFACE

⚡ Instant, one touch ignition ensures fast and easy operation

📏 Upgrade or augment your outdoor living space with this griddle, it fits the same as the BIG32 Built-In Grill

♨️ Provides best in class heating and evenness of heat

🫧 Hassle free cleaning with a removable front grease tray and integrated tool scraping system

 U-shaped stainless steel burners

36" Commercial Countertop Gas Griddle

        Perfect outdoor cooking begins with even heat

  • Superior Heat Distribution: This is the primary benefit. Unlike straight bar burners that create more defined hot and cold zones, the U-shape design allows the flame to spread heat more evenly across a larger surface area. This significantly reduces hot spots and cold spots, ensuring that your food cooks consistently, no matter where it’s placed on the griddle or grill.
  • Increased Heat Coverage: The “U” shape effectively doubles the flame length within the same footprint as a straight burner, maximizing the heated area directly over the gas port. This means more heat is applied directly to the cooking surface, leading to faster preheating and better overall heat output.
  • Better Temperature Control: With more even heat distribution, you gain more precise control over the cooking temperature across the entire surface. This is critical for delicate items like eggs and pancakes on a griddle, or for searing large cuts of meat on a grill where uniform browning is desired.
  • Enhanced Searing Capability: The concentrated and even heat from U-shaped burners is excellent for searing. You can achieve a consistent, flavorful crust on steaks, chops, and burgers across a wider area.
Watch Video

JETFIRE™ ignition system

Built-in Prestige PRO 665 RB

         Everything you cook can have a perfect finish

And it begins with a perfect start.

  • Instant and Reliable Ignition: The primary benefit is its almost instantaneous and highly consistent ignition. Instead of relying on a single spark that might miss the gas, the JETFIRE™ system shoots a concentrated burst of flame directly to the burner, ensuring it lights every single time you turn the knob.
  • Durability and Longevity: Because it’s a gas-powered ignition (rather than just an electric spark), it’s less susceptible to common igniter issues like moisture, grease buildup, or electrode corrosion that can plague traditional battery-powered or piezo systems.
  • Performance in Challenging Conditions: It performs reliably even in windy or damp conditions where a weaker spark might struggle to ignite the gas.
  • Peace of Mind: Knowing your grill will light up effortlessly every time reduces frustration and makes the grilling experience more enjoyable and predictable.
  • Separate Igniter for Each Burner: Typically, each main burner is equipped with its own JET-FIRE™ igniter, meaning if one were ever to have an issue, the others would still function independently.

Warranty

Napoleon BIG32FTNSS 700 Series 32 Inch Built-in Natural Gas Griddle - Warranty - Detail

Napoleon offers a bumper to bumper lifetime warranty against defects in materials and workmanship on major components including the hood, stainless steel lid, porcelain enamel lid, aluminum castings, stainless steel cooking grids, stainless steel tube burners. Napoleon offers a fifteen (15) year warranty for all other parts including, but not limited to, stainless steel sear plates, porcelain enamel cast iron grids, stainless steel infrared rotisserie, infrared side burner, and other components. Labor not included.

Refer to manufacturers manual for full warranty details.

California Prop 65 Warning:
This product can expose you to chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
Learn More
Returns & Shipping
Delivery Icon

Delivery Time Estimator

Plan your delivery for grills, outdoor kitchens, and accessories.

Already placed an order? Track it here.

Estimate Your Delivery Date

Enter your ZIP Code below to calculate your estimated delivery date. Delivery times may vary based on location and shipping method.

Estimated Delivery:

Delivery times are estimates and may vary due to weather, holidays, or remote locations.

Shipping Information

Small Parcel Shipping

We use USPS, FedEx, and UPS for smaller items like grill tools and accessories. Delivery typically takes 1-4 business days after processing.

  • Orders are processed within 24-48 hours. Orders placed before noon are often processed on the same day.
  • Free shipping is available for orders over $59.99; smaller orders incur a flat rate shipping fee of $9.99.
  • For orders over $400, a signature is required. Ensure someone 18+ is available to sign.
  • All small parcel shipments are tracked, and you will receive an email with tracking details once your order ships.

LTL Freight Shipping

For larger items like grills and outdoor kitchens, we use LTL (Less Than Truckload) freight. These shipments are palletized for secure transport and are typically delivered curbside.

  • LTL carriers will contact you to schedule a delivery window. Please verify your phone number for timely notifications.
  • Shipments are delivered curbside and will not be moved inside your home or yard.
  • Lift gate services are included to safely unload heavy items.
  • Inspect your shipment upon delivery. Do not sign for the delivery if the products are visibly damaged beyond repair. Refuse the delivery immediately and contact customer support.
  • If minor damage is noted, document it on the delivery receipt and contact us for further instructions.

Important: Remote areas may experience additional delivery times or fees. Please contact us if you suspect your area qualifies as remote.

Returns & Exchanges

Small Parcel Items

Our 30-Day Return Policy applies to all small parcel items. You may return new, unused items within 30 days of delivery for a full refund or exchange. Items must be returned in their original condition and packaging.

  • Initiating a Return: Contact our customer service team with your order number and reason for return to start the process. We will provide instructions and a return shipping label.
  • Return Shipping Costs: Customers are responsible for all return shipping fees on small parcel items, unless the return is due to an error on our part. These fees are non-refundable, so please verify your order carefully.
  • Refunds: Once your return is received and inspected, we will notify you via email, and your refund will be processed to your original payment method.
  • Damaged or Defective Items: If you receive a damaged or defective item, contact us immediately. We will arrange for a replacement and cover the return shipping cost.
  • Exchanges: To exchange an item for a different size or color, initiate a return and place a new order for your desired item.

LTL Shipments

For LTL shipments, please note that return shipping costs are higher. Additionally, items must be returned on the original pallet—properly strapped and secured just as they were received. Please review the following important details for LTL returns:

  • Items must be repackaged on the original pallet in the same secure configuration as delivered.
  • If items are not returned in their original condition, additional fees or restocking charges may apply.
  • Due to the nature of LTL shipments, expect higher shipping costs and the potential for a restocking fee.
  • We recommend confirming your order details carefully before finalizing your purchase to avoid return complications.

Frequently Asked Questions

Q: What happens if I’m not home during delivery?

If you’re not available when your delivery arrives, our LTL carrier will reschedule the delivery for a later time or date. This may incur additional fees. To avoid delays, please ensure that someone 18 or older is available to sign for your package, or arrange for a trusted neighbor or secure drop-off location. Keeping your contact details updated is key to receiving timely notifications.

Q: Can I track my order?

Yes! Once your order ships, you’ll receive an email with a tracking number and a link to monitor its status in real time. You can also visit our Order Tracking Page for the latest updates. If tracking information isn’t updating or you have concerns, please contact our support team immediately.

Q: What if my shipment is damaged?

We strive for every order to arrive in perfect condition. If you notice that your shipment is visibly damaged beyond repair, do not sign for the delivery. Refuse the delivery immediately and contact our customer support with your order number and photos of the damage. This ensures we can quickly initiate a replacement or refund. If the damage is minor, note it on the delivery receipt and then contact us for guidance.

Q: What should I do if my order is delayed?

While we work hard to deliver on schedule, delays can sometimes occur due to weather, traffic, or unforeseen issues. If your order hasn’t arrived within the estimated timeframe, please review your tracking details. If there is a significant delay or any discrepancy, contact our support team so we can resolve the issue promptly.

Q: Can I change my shipping address after placing an order?

If you need to update your shipping address, please contact our customer support as soon as possible. We will do our best to accommodate your request; however, if your order has already shipped, changes may not be possible.

Q: How do you handle orders for remote areas?

For orders delivered to remote areas, additional delivery times or fees may apply. Our carriers will notify you if your location qualifies as remote. If you have any concerns or suspect extra charges, please reach out to our support team for clarification.

Q: How can I contact customer service?

You can reach our customer service team by phone or email. For immediate assistance, please call 951-977-8222 or email info@bestofbackyard.com. We’re here to help with any questions or concerns regarding your order.

Contact Us

Have questions about shipping or returns? We're here to help.

Phone: 951-977-8222

Email: info@bestofbackyard.com