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REAL FYRETrueFlame FAQ: Installation, Use & Outdoor Care Tips (2025)
Your Ultimate Guide to TrueFlame Grills: Top Questions Answered for 2025
Have questions about TrueFlame grills? You’re not alone. In this comprehensive guide to the Top TrueFlame Questions, we’re answering everything from installation and care to long-term performance and build quality. Whether you’re considering your first purchase or already own a luxury TrueFlame grill, this resource is packed with expert insights to help you get the most out of your investment.
From the materials they use to where they’re made, and how to troubleshoot common issues — we’ve broken it all down by category so you can find exactly what you need. Let’s dive into what makes TrueFlame one of the best choices for premium outdoor cooking.
FAQ
Top TrueFlame Questions: Brand Overview & Build Quality
We’re kicking off our list of Top TrueFlame Questions by covering what makes the brand stand out. From materials and manufacturing to warranty quality, here’s what you need to know about TrueFlame’s build and reputation.
TrueFlame grills are designed in the USA and manufactured overseas in state-of-the-art facilities. Each unit is built under strict quality control standards to ensure reliable performance and long-lasting durability.
All TrueFlame grills are constructed with commercial-grade 304 stainless steel, known for its corrosion resistance, strength, and ability to handle high temperatures—making it ideal for outdoor kitchens in any climate.
TrueFlame delivers luxury-grade performance at a more accessible price. Compared to other high-end brands like Fire Magic or Lynx, TrueFlame offers similar features—like infrared burners, LED lighting, and thick grill grates—without the same premium price tag.
Absolutely. With a heavy-duty build, high-quality materials, and attention to detail, TrueFlame grills are made to withstand years of outdoor cooking. Many customers report excellent longevity, especially when paired with regular care and cleaning.
TrueFlame offers a limited lifetime warranty on many core components, including the stainless steel housing, burners, and cooking grates. Electrical and ignition components typically come with a shorter warranty, but support is readily available through Best of Backyard.
Yes. TrueFlame offers a full range of compatible accessories including griddles, smoker boxes, rotisserie kits, and replacement parts. These allow you to expand your cooking options or refresh your setup over time.
FAQ
Top TrueFlame Questions: Grill Installation Guide
These Top TrueFlame Questions focus on setting up your grill correctly. Whether you’re building an island from scratch or upgrading your outdoor kitchen, these tips ensure a smooth installation.
To install a TrueFlame built-in grill, begin by ensuring the island cutout is level, structurally sound, and free of combustible materials. You’ll need a cutout that matches the model’s exact dimensions (e.g., the TF32 requires 30¾″ W x 8¼″ H x 21¼″ D). A gas line (either LP or NG) must be professionally installed, with a shut-off valve nearby. Allow at least 4″ clearance behind and on each side for proper ventilation. A 120V outlet is required if the grill includes lighting or electronic ignition. Always follow local codes and manufacturer instructions — professional installation is highly recommended to maintain safety and warranty coverage.
For safe installation, TrueFlame grills require at least 4 inches of clearance behind and on the sides to allow for proper airflow and ventilation. There should also be 18 inches of vertical clearance between the grill and any overhead structure. These requirements help prevent heat buildup and ensure safe operation, especially in covered patios. Always consult the grill’s manual or installation guide for model-specific clearances.
Yes, but only if the structure is open and well-ventilated. Covered patios must meet ventilation and clearance requirements to avoid overheating. Avoid installing in fully enclosed spaces. Many pergolas work great as long as air can circulate freely and there is no buildup of smoke or heat. When in doubt, refer to your model’s clearance guidelines and consider adding a vent hood for enclosed kitchen setups.
The cutout dimensions for the TrueFlame 32-Inch grill (model TF32-LP/NG) are 30¾″ wide, 8¼″ high, and 21¼″ deep. These dimensions ensure a snug and secure fit, proper ventilation, and structural support. Double-check these specs against your actual unit or consult the official cutout guide PDF from the Best of Backyard product page before cutting into any island materials.
While some homeowners with experience may attempt self-installation, it’s strongly recommended to hire a professional. Incorrect gas line connections or improper island modifications can be dangerous and void your warranty. A licensed contractor or appliance installer will ensure compliance with local codes, proper ventilation, and gas safety — especially for propane installations that require precision.
Absolutely. TrueFlame grills are built with standard cutout dimensions that fit most prefabricated outdoor kitchen islands. They integrate seamlessly with modular kits and look especially sharp when paired with matching TrueFlame doors, drawers, and side burners. Be sure to double-check cutout sizing for your specific model and confirm compatibility with any prefab setup before purchasing.
TrueFlame grills are available in both NG (natural gas) and LP (liquid propane) models, but they are not interchangeable out of the box. If you plan to convert from one fuel type to another, you’ll need an official TrueFlame conversion kit and professional assistance to maintain safety and warranty coverage. Always confirm fuel type compatibility at the time of purchase to avoid additional conversion steps later.
FAQ
Top TrueFlame Questions: Outdoor Appliance Care
Protecting your investment is key. In this set of Top TrueFlame Questions, we go over the best practices for grill care, seasonal maintenance, and exterior protection.
Yes — TrueFlame grills are built using commercial-grade 304 stainless steel, which provides excellent protection against rust, corrosion, and weather-related wear. However, long-term exposure to harsh elements (rain, salt air, snow) can still impact performance. Using a grill cover, regular cleaning, and storing accessories during off-seasons will extend the life of your unit and keep it looking pristine.
Absolutely. While stainless steel offers strong weather resistance, a high-quality TrueFlame-branded cover protects from UV rays, rain, dust, and debris. It also helps prevent discoloration and minimizes the need for frequent polishing. Look for covers with breathable, waterproof fabric that’s custom-fitted to your model.
Yes, but precautions are key. In warmer climates, year-round outdoor use is common. In colder or wet environments, it’s recommended to disconnect the gas, clean the grill, and store parts like grates and flame tamers indoors. Cover the unit and, if possible, place it under a covered patio or pergola to limit direct exposure.
Use a non-abrasive stainless steel cleaner and a microfiber cloth. Always wipe in the direction of the grain. Avoid harsh chemicals (like bleach, ammonia, or chlorine), which can cause pitting and dull the finish. After cleaning, apply a thin coat of stainless steel polish to protect the surface and restore shine.
Gently wipe control knobs with a damp cloth and avoid soaking or spraying them directly. If your model has LED lighting, check that wiring is clean and dry. For deeper cleaning, remove the knobs and clean the shafts with mild soapy water, then reinstall once fully dry to prevent electrical shorts.
Before storing, turn off the gas, clean all internal and external surfaces, and remove the drip tray and any grease. If possible, elevate the grill to avoid pooling water and store detachable parts indoors. A snug-fitting waterproof cover will help keep it dry and clean until your next cookout.
Inspect the grill every 1–2 months if it’s left uncovered, or seasonally if properly protected. Look for surface discoloration, corrosion near seams or fasteners, gas line cracks, or any deterioration in the ignition wiring. Catching issues early can save you from costly repairs or performance loss later.
Yes — stone, tile, or metal components around your island can degrade from water intrusion or freeze-thaw cycles. Seal porous materials annually and clean nearby appliances to reduce mildew and staining. Keeping a consistent maintenance schedule will preserve both form and function of your outdoor kitchen.
FAQ
Top TrueFlame Questions: BBQ Maintenance Tips
Every grill needs proper upkeep. These Top TrueFlame Questions share actionable maintenance advice to keep your burners, grates, and flame tamers in peak condition.
You should brush the grates after every cook while they’re still warm (but not hot) to remove stuck-on residue. This helps prevent carbon buildup and preserves the grill’s performance. Empty the drip tray weekly and check burners regularly for grease accumulation, which can lead to flare-ups.
TrueFlame grills come equipped with heavy-duty 8mm solid stainless steel grates, designed for maximum heat retention and durability. To maintain them, clean with a grill brush after use and occasionally soak in warm soapy water. Avoid wire brushes with loose bristles to protect the surface.
Yes, especially before first use. Lightly coat the grates with a high smoke-point oil (like avocado or canola), then preheat the grill for 15 minutes. This seasoning process helps create a non-stick surface and protects against corrosion.
Let the grill cool fully. Remove the flame tamers and gently brush off debris with a soft brush or use warm soapy water for deeper cleaning. Avoid power washers or abrasive scrubbers — these can crack ceramic surfaces or erode coatings.
Yes. Once cool, lift the trays out carefully and shake off loose residue. You can soak them in warm, soapy water to loosen grease. Let them dry completely before placing them back in the grill to avoid steam bursts or rust.
Absolutely. TrueFlame grills are compatible with optional stainless steel or cast iron griddles. Place the griddle directly on top of the cooking grates or across two burners. Always preheat it evenly before adding food for best results.
After every few uses, remove the drip tray, discard the grease, and wash it with dish soap and warm water. Be sure to dry thoroughly to avoid rust. Never allow grease to overflow — it can cause dangerous flare-ups and damage the grill’s internals.
Yes. You can add a stainless steel smoker box filled with soaked wood chips over one of the burners. Set the burner to low or medium, close the lid, and let the smoke infuse your food. Always monitor smoke levels to avoid over-smoking.
Preheat your grill for at least 10–15 minutes before cooking. Use a two-zone setup when possible and avoid frequently opening the lid. Adjust burner knobs gradually and use built-in thermometers or external probes to monitor temps more precisely.
With regular cleaning and proper care, a TrueFlame grill can last 10 years or more. Their 304 stainless steel construction, lifetime warranties on many components, and premium craftsmanship ensure long-term performance and durability!
FAQ
Top TrueFlame Questions: Luxury Grill Troubleshooting
Things don’t always go as planned. This section of Top TrueFlame Questions offers expert answers to help diagnose and solve common issues like ignition failure, uneven heating, and lighting malfunctions.
Answers referred from: 2025 TrueFlame Grill Manual (PDF).
First, make sure the gas is turned on and the ignition source (battery or electric) is working. If the push-button igniter doesn’t spark, try manual lighting using a long match or lighter through the designated match hole. Refer to your manual’s ignition instructions, and ensure your electrode wire is fully connected. If problems persist, check for damage or corrosion near the igniter and contact Best of Backyard for a replacement part.
A low flame can be caused by a safety device called the gas regulator flow limiter. To reset it, turn off the grill and propane tank, disconnect the hose for a full minute, then reconnect and open the valve slowly. If the flame is still weak, locate the brass adjustment screw on the control valve (usually gold-colored) and follow the manual’s calibration instructions to fine-tune the flame height.
Start by confirming your grill is connected to a working 120V power source. Then, inspect the LED wiring for loose connections or broken solder points (usually near the control panel). If only one knob light is out, that LED may need replacement. The TrueFlame manual provides a wiring diagram and basic troubleshooting steps for checking internal power flow and LED indicators.
Flare-ups often result from grease buildup in the firebox or drip tray. Be sure to clean the grill interior, flame tamers, and grease management system regularly. Avoid cooking overly fatty foods on high heat. Also, check for blocked burner ports that may be causing uneven flames or concentrated heat zones. Your manual includes a cleaning guide to help prevent this issue.
Uneven flames or popping noises often indicate blocked burner ports or air shutter misalignment. Turn off the grill and remove the burners. Clean the burner tubes with a wire brush and compressed air, then inspect the air shutter near the control valve — it should be open just enough to maintain a stable blue flame. Adjust as needed per the manual’s air-to-fuel ratio guidelines.
Check that the rotisserie burner control knob is turned to “Ignite” and that the rear infrared burner is clean and free of food debris. If the igniter doesn’t spark, inspect the rear electrode and wire connection. You can also light the burner manually using a long lighter at the rear igniter hole. If ignition fails repeatedly, the burner or electrode may need service or replacement.
For replacement parts, technical support, or warranty service, contact Best of Backyard with your grill’s model and serial number.
You can call: (951) 977-8222
Visit the showroom at: 9901 Indiana Ave Unit 109, Riverside, CA 92503,
Or browse our TrueFlame collection online. The manual recommends only using authorized parts to maintain warranty coverage and ensure proper performance.
TrueFlame grills are built with professional-grade materials, advanced technology, and long-lasting performance in mind — but like any high-end appliance, occasional troubleshooting is part of ownership. With this comprehensive FAQ, you now have the answers to the most common Top TrueFlame Questions, from installation and maintenance to advanced care and repair solutions. Whether you’re a first-time owner or a longtime backyard chef, Best of Backyard is here to support your outdoor cooking journey every step of the way.
