What types of promotions and exclusive deals do you offer?
We offer a range of promotions, including percentage discounts, buy-one-get-one offers, and seasonal sales. Additionally, exclusive deals may include limited-time offers on select products. Our vendors might also provide their own limited-time deals, which could be available alongside our promotions. Be sure to check the specific terms for each vendor’s offer using there website.
Are there any exclusions to your promotions?
Yes, certain products may be excluded from promotions due to manufacturer restrictions, limited availability, or exclusive vendor agreements. Each promotion will have specific terms and conditions that detail any exclusions, so please review these carefully before making a purchase.
Can I combine multiple discounts or promotions on a single order?
Our promotions and discounts cannot be combined or “double-dipped.” However, if multiple discounts are applicable, the higher discount will automatically be applied to your order, ensuring you receive the maximum savings available. Each order is eligible for only one promotion or discount code at a time.
How do I apply a discount code to my order?
During checkout, enter your discount code in the designated field and click “Apply.” The discount will be reflected in your total order amount if the code is valid. Ensure you review the discount before completing your purchase to confirm it has been applied.
Are your promotions available both online and in-store?
Currently, our promotions and exclusive deals are available online only. Please visit our website regularly to stay updated on the latest offers and details. We do offer better discounts if you buy from our store or over the phone.
Do your promotions have expiration dates?
Yes, each promotion has a specific expiration date, which will be clearly stated in the promotion details. Be sure to take advantage of the offer before it expires, as expired promotions cannot be honored.
Can I return items purchased with a promotion or discount?
Yes, items purchased with a promotion or discount can be returned according to our standard return policy. However, refunds will be adjusted to reflect the discounted price paid at the time of purchase. Please review our return policy for more details.
How often do you update your promotions and exclusive deals?
We regularly update our promotions and exclusive deals to provide our customers with the best possible offers. Check our website frequently to discover the latest deals and savings opportunities. Or give us a call for the best prices available
Are there discounts available for contractors?
Yes, we offer special discounts for contractors and bulk buyers. Contractors can apply for our contractor program, which provides access to exclusive pricing, priority service, and dedicated support. To apply, contact our sales team with your business credentials and project details.
Does Best of Backyard offer price matching?
Yes, we offer a price matching policy to ensure you receive the best value. If you find a lower price from a competitor on an identical product, contact us with proof of the lower price. Our team will verify the details and match the price. Price matching is subject to terms and conditions, such as excluding clearance and limited-time offers.
Are there any promotions for first-time buyers?
Yes, we often have special promotions for first-time buyers, such as a percentage discount on their first purchase or free shipping. To qualify, you may need to sign up for our newsletter or create an account on our website.
Can I request a rain check for a promotion that has ended?
Rain checks for expired promotions are generally not available. However, we encourage you to contact our customer service team to explore alternative offers or upcoming promotions that may suit your needs.
Are there any First Responders or Military discounts available?
We offer special discounts for students and military personnel as a token of appreciation. To qualify, you may need to provide valid identification or verification through our sales team via sercure email.
Can I negotiate prices for large orders?
For large orders or special projects, we encourage you to contact our sales team directly. We may offer custom pricing or additional discounts depending on the volume and nature of the order.
What is the Best Price Guarantee?
Our Best Price Guarantee ensures that you receive the best value for your purchase. If you find a lower price on an identical product from a competitor, contact us with the details, and we will match the price. Terms and conditions apply, so please review them on our website.