Primo Ceramic Grills Round Charcoal Primo
Price range: $999.00 through $1,399.00
Primo Ceramic Grills Round Charcoal Primo
The traditional Round Charcoal Primo offers the same quality ceramic in a round cooking area. Grill, bake, roast, or smoke any food.
Select from multiple installation options to find the best for you! The following are available as an additional purchase: a primo cart, cradle, table or All-In-One package. The All-In-One package comes with the grill head, an ergonomic handle, cradle stand, side tables, ash tool, and grate lifter. All options are the perfect way to complete your grill purchase.
About Primo Ceramic Grills
Proudly Made in the USA
Primo is the only ceramic grill manufactured in the United States. With 4 out of 5 Americans preferring American-made products*, it’s no surprise that Primo has become one of the most trusted names in outdoor cooking—standing apart from imported alternatives.
Patented Oval Design
Unlike traditional round ceramic grills, Primo’s patented oval shape delivers unmatched cooking efficiency and true two-zone versatility. You can sear and roast simultaneously, giving you total control over your cooking experience. Other brands may claim it—but Primo is the only grill that truly makes it possible.
Four Cooking Styles, One Grill
Grill, bake, roast, or smoke—Primo does it all. With a simple adjustment of your cooking configuration, you can prepare everything from sizzling steaks and artisan pizzas to slow-smoked brisket, all on the same grill.
Authentic Wood-Fired Flavor
Primo combines a durable ceramic shell with 100% natural lump charcoal to lock in juices and deliver that unmistakable wood-fired taste. The result? Tender, flavorful food that gas and metal grills just can’t replicate.
CALIFORNIA PROPOSITION 65 WARNING: This product can expose you to chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, visit: www.p65warnings.ca.gov.
Dimensions
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Estimated Delivery
Estimates only — may vary due to weather, holidays, or remote locations.Shipping Information
Small Parcel Shipping
We use USPS, FedEx, and UPS for smaller items like grill tools and accessories. Delivery typically takes 1–4 business days after processing.
- Orders are processed within 24–48 hours. Orders placed before noon are often processed the same day.
- Free shipping on orders over $59.99; smaller orders have a flat $9.99 rate.
- Orders over $400 require a signature. Someone 18+ must be available to sign.
- All shipments are tracked — you'll get an email with tracking once your order ships.
LTL Freight Shipping
For larger items like grills and outdoor kitchens, we use LTL (Less Than Truckload) freight. Shipments are palletized for secure transport and delivered curbside.
- The carrier will contact you to schedule a delivery window — please keep your phone number current.
- Delivery is curbside; items will not be moved inside your home or yard.
- Lift gate service is included to safely unload heavy items.
- Inspect your shipment on arrival. If products are visibly damaged beyond repair, refuse the delivery and contact us immediately.
- For minor damage, note it on the delivery receipt before signing, then contact us.
Important: Remote areas may have additional delivery times or fees. Contact us if you think your area may qualify as remote.
Returns & Exchanges
Small Parcel Items
Our 30-Day Return Policy applies to small parcel items. Return new, unused items within 30 days of delivery for a refund or exchange, in original condition and packaging.
- Initiating a Return: Contact us with your order number and reason. We'll provide instructions and a return label.
- Return Shipping: Customers cover return shipping unless the return is due to our error. These fees are non-refundable.
- Refunds: Once received and inspected, we'll email you and process your refund to the original payment method.
- Damaged or Defective: Contact us right away — we'll arrange a replacement and cover return shipping.
- Exchanges: Start a return and place a new order for the item you want.
LTL Shipments
LTL return shipping costs more, and items must be returned on the original pallet, strapped and secured as received.
- Repackage on the original pallet in the same secure configuration as delivered.
- Items not returned in original condition may incur additional or restocking fees.
- Expect higher shipping costs and a possible restocking fee.
- Please confirm order details carefully before purchase to avoid return complications.
Frequently Asked Questions
What happens if I'm not home during delivery?
The LTL carrier will reschedule for a later time or date, which may incur fees. To avoid delays, have someone 18+ available to sign, or arrange a trusted drop-off. Keeping your contact details updated ensures timely notifications.
Can I track my order?
Yes! Once your order ships, you'll get an email with a tracking number and link. You can also visit our Order Tracking Page. If tracking isn't updating, contact our support team.
What if my shipment is damaged?
If your shipment is visibly damaged beyond repair, do not sign — refuse the delivery and contact support with your order number and photos. For minor damage, note it on the delivery receipt and contact us for guidance.
What should I do if my order is delayed?
Delays can happen due to weather, traffic, or unforeseen issues. Review your tracking details first. For a significant delay or discrepancy, contact our support team so we can resolve it promptly.
Can I change my shipping address after ordering?
Contact support as soon as possible. We'll do our best to accommodate, but if your order has already shipped, changes may not be possible.
How do you handle orders for remote areas?
Remote areas may have additional delivery times or fees. Carriers will notify you if your location qualifies. If you have concerns about extra charges, reach out to support.
How can I contact customer service?
Call 951-977-8222 or email info@bestofbackyard.com. We're happy to help with any questions about your order.
Contact Us
Have questions about shipping or returns? We're here to help.
