Memphis Grills – PRO 28″ ITC3 Pellet Grill
From $5,299.00
The Memphis Pro Built-in features our NEW! patented IntelliBurn Technology® that utilizes secondary combustion for the most efficient and clean burn available in wood fire grilling today! Other features include increased starting power, quicker startup & cooldown, improved temperature consistency and pellet efficiency, and less maintenance. Precision smoking, roasting, baking and searing now offers more control, convenience, and versatility than ever before.
Double-walled construction and made with the highest quality stainless steel, the Memphis Pro Built-in ITC3 pellet grill combines the very best parts of a kitchen oven, a real wood fire, a BBQ gas grill, and a smoker. It’s the perfect addition to any outdoor kitchen.
- Secondary combustion for fuel efficiency
- Clean start ignition
- Bluetooth Wi-Fi app setup
- Temp Range: 180-650 degrees Fahrenheit
- Intelligent Temperature to monitor grill and cook temperatures via Wi-Fi*
- Double Walled, 304 Sealed Stainless Steel
- Indirect and Direct Flame Modes
- DC motor and blower allows variable speed
- Oven-Grade Gasket
- Ergonomically placed 7″ touch screen display
- Interior lights
- Pre-programmed grill cleaning routine
- 18 lb. dual pellet hopper (mix and match pellet flavors)
- Now comes standard with direct flame insert, genie tool, and one meat probe
- Designed, engineered and tested in the U.S.A. IntelliBurn Technology™ U.S. Patent No. 11,045,048 B2
- For dimensions and installation instructions, check out our Memphis Pro Built-In ITC3 Manual.
CALIFORNIA PROPOSITION 65 WARNING: Some products can expose you to chemicals which are known to the State of California to cause cancer, birth defects or other reproductive harm. For more information on Prop 65, visit: www.p65warnings.ca.gov
Dimensions Built- In
| Width | 34.3″ |
| Depth | 29″ |
| Height | 28″ |
| Weight | 195 lbs |
|
Cutout Width
|
30 1/4″ |
|
Cutout Depth
|
24 1/2″ |
|
Cutout Height
|
16 3/4″ |
Specifications Built-In
|
Class
|
Luxury |
|
Fuel Type
|
Pellets |
| Collection | Pro |
| Configuration | Built-In |
|
Exterior Material
|
Stainless Steel |
|
Exterior Stainless Grade
|
304 Stainless Steel |
| Primary Color | Stainless Steel |
|
Cooking Grate Material
|
Stainless Steel |
| Cooking Grid Dimensions | 24 4/5 X 17 1/2″ |
| Main Grilling Area | 432 Sq. Inches |
|
Secondary Grilling Area
|
136 Sq. Inches |
| Total Grilling Area | 568 Sq. Inches |
|
Burger Count
|
18 |
| WiFi/Bluetooth Enabled | WiFi & Bluetooth |
| Grill Lights | Internal |
|
Spring Assisted Hood
|
No |
| Thermometer | SmartPhone App |
|
Side Burner
|
None |
| Made In USA | No |
|
Commercial-Grade Multi-User
|
No |
|
Size
|
Small (0 – 26″) |
|
Marine Grade
|
No |
|
Hopper Capacity
|
18 Pounds |
| Max Temperature | 650 F |
Free Standing Specs
| Width | 57.5″ |
| Depth | 27.7″ |
| Height | 45.7″ |
| Weight | 243 lbs |
|
Class
|
Luxury |
|
Fuel Type
|
Pellets |
| Collection | Pro |
| Configuration | Freestanding |
|
Exterior Material
|
Stainless Steel |
|
Exterior Stainless Grade
|
304 Stainless Steel |
| Primary Color | Stainless Steel |
|
Cooking Grate Material
|
Stainless Steel |
| Cooking Grid Dimensions | 24 4/5 X 17 1/2″ |
| Main Grilling Area | 432 Sq. Inches |
|
Secondary Grilling Area
|
136 Sq. Inches |
| Total Grilling Area | 568 Sq. Inches |
|
Burger Count
|
18 |
| WiFi/Bluetooth Enabled | WiFi & Bluetooth |
| Grill Lights | Internal |
|
Spring Assisted Hood
|
No |
| Thermometer | SmartPhone App |
| Side Shelves | Yes |
|
Side Burner
|
None |
| Made In USA | No |
| Cart Assembly | Pre-Assembled |
|
Commercial-Grade Multi-User
|
No |
|
Size
|
Small (0 – 26″) |
|
Marine Grade
|
No |
|
Hopper Capacity
|
18 Pounds |
| Max Temperature | 650 F |
Delivery Time Estimator
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Estimated Delivery:
Delivery times are estimates and may vary due to weather, holidays, or remote locations.Shipping Information
Small Parcel Shipping
We use USPS, FedEx, and UPS for smaller items like grill tools and accessories. Delivery typically takes 1-4 business days after processing.
- Orders are processed within 24-48 hours. Orders placed before noon are often processed on the same day.
- Free shipping is available for orders over $59.99; smaller orders incur a flat rate shipping fee of $9.99.
- For orders over $400, a signature is required. Ensure someone 18+ is available to sign.
- All small parcel shipments are tracked, and you will receive an email with tracking details once your order ships.
LTL Freight Shipping
For larger items like grills and outdoor kitchens, we use LTL (Less Than Truckload) freight. These shipments are palletized for secure transport and are typically delivered curbside.
- LTL carriers will contact you to schedule a delivery window. Please verify your phone number for timely notifications.
- Shipments are delivered curbside and will not be moved inside your home or yard.
- Lift gate services are included to safely unload heavy items.
- Inspect your shipment upon delivery. Do not sign for the delivery if the products are visibly damaged beyond repair. Refuse the delivery immediately and contact customer support.
- If minor damage is noted, document it on the delivery receipt and contact us for further instructions.
Important: Remote areas may experience additional delivery times or fees. Please contact us if you suspect your area qualifies as remote.
Returns & Exchanges
Small Parcel Items
Our 30-Day Return Policy applies to all small parcel items. You may return new, unused items within 30 days of delivery for a full refund or exchange. Items must be returned in their original condition and packaging.
- Initiating a Return: Contact our customer service team with your order number and reason for return to start the process. We will provide instructions and a return shipping label.
- Return Shipping Costs: Customers are responsible for all return shipping fees on small parcel items, unless the return is due to an error on our part. These fees are non-refundable, so please verify your order carefully.
- Refunds: Once your return is received and inspected, we will notify you via email, and your refund will be processed to your original payment method.
- Damaged or Defective Items: If you receive a damaged or defective item, contact us immediately. We will arrange for a replacement and cover the return shipping cost.
- Exchanges: To exchange an item for a different size or color, initiate a return and place a new order for your desired item.
LTL Shipments
For LTL shipments, please note that return shipping costs are higher. Additionally, items must be returned on the original pallet—properly strapped and secured just as they were received. Please review the following important details for LTL returns:
- Items must be repackaged on the original pallet in the same secure configuration as delivered.
- If items are not returned in their original condition, additional fees or restocking charges may apply.
- Due to the nature of LTL shipments, expect higher shipping costs and the potential for a restocking fee.
- We recommend confirming your order details carefully before finalizing your purchase to avoid return complications.
Frequently Asked Questions
Q: What happens if I’m not home during delivery?
If you’re not available when your delivery arrives, our LTL carrier will reschedule the delivery for a later time or date. This may incur additional fees. To avoid delays, please ensure that someone 18 or older is available to sign for your package, or arrange for a trusted neighbor or secure drop-off location. Keeping your contact details updated is key to receiving timely notifications.
Q: Can I track my order?
Yes! Once your order ships, you’ll receive an email with a tracking number and a link to monitor its status in real time. You can also visit our Order Tracking Page for the latest updates. If tracking information isn’t updating or you have concerns, please contact our support team immediately.
Q: What if my shipment is damaged?
We strive for every order to arrive in perfect condition. If you notice that your shipment is visibly damaged beyond repair, do not sign for the delivery. Refuse the delivery immediately and contact our customer support with your order number and photos of the damage. This ensures we can quickly initiate a replacement or refund. If the damage is minor, note it on the delivery receipt and then contact us for guidance.
Q: What should I do if my order is delayed?
While we work hard to deliver on schedule, delays can sometimes occur due to weather, traffic, or unforeseen issues. If your order hasn’t arrived within the estimated timeframe, please review your tracking details. If there is a significant delay or any discrepancy, contact our support team so we can resolve the issue promptly.
Q: Can I change my shipping address after placing an order?
If you need to update your shipping address, please contact our customer support as soon as possible. We will do our best to accommodate your request; however, if your order has already shipped, changes may not be possible.
Q: How do you handle orders for remote areas?
For orders delivered to remote areas, additional delivery times or fees may apply. Our carriers will notify you if your location qualifies as remote. If you have any concerns or suspect extra charges, please reach out to our support team for clarification.
Q: How can I contact customer service?
You can reach our customer service team by phone or email. For immediate assistance, please call 951-977-8222 or email info@bestofbackyard.com. We’re here to help with any questions or concerns regarding your order.
Contact Us
Have questions about shipping or returns? We're here to help.
Phone: 951-977-8222
Email: info@bestofbackyard.com
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