Harmonia Living Ando Teak Sofa – ANDO-TK-S
$3,699.00
Harmonia Living Ando Teak Sofa – ANDO-TK-S
The Ando Sofa by Harmonia Living will bring stylish comfort and relaxation to your favorite outdoor setting. Crafted from sustainably harvested teak, this line of outdoor furniture will perform well in any climate, rain or shine. The simple, modern elegance of its boxed arms and its gently aged appearance will create a warm, natural feel in any outdoor setting. All-weather, fade resistant cushions provide even more comfort and are designed to endure the elements. No assembly required.
Key Features
- Teak is a dense hardwood that contains natural oils which offers benefits over other natural woods including resistance to light, heat, moisture and pest damage.
- New teak wood furniture will have a warm golden hue that patinas to a silvery grey over time. Letting the teak patina will not compromise the integrity of the wood, however, to keep the golden color, clean the teak furniture about once a year and apply a thin layer of teak oil.
- Plastic foot glides help to protect your patio from scratching and also to help keep the furniture protected from dirt or water that can accumulate on the patio.
- Cushions are made in America using American materials including Sunbrella performance fabrics which are easy to clean, are fade, stain, mildew resistant and carry a 5 year warranty.
- Machine washable cushion covers feature durable and frustration free YKK brand zippers for easy removal. Top and bottoms of our seat cushions are identical so they can be flipped if a stain gets on the cushion between machine washes.
- All cushions are sewn with PremoBond brand marine-grade UV treated thread made from high-quality mold, mildew, and rot resistant bonded polyester to ensure your cushions won’t fall apart at the seams.
- Each seam is finished with overlock stitching for additional durability, reinforcement, weather proofing and to prevent the fraying of internal fabric edges during machine washing.
- American made CertiPUR-US® certified foam cushion inserts which are produced without harmful chemicals such as formaldehyde, ozone depleters, PBDEs, TDCPP or TCEP flame retardants and are free of mercury, lead, and other heavy metals to protect the planet as well as the health of you and your loved ones.
- Thick 4.5″ foam seat cushion inserts plus additional layers of 1″ of quick-drying Dacron on the top and bottom to help wick away moisture.
- Back cushions are filled with 100% polyester fill fibers for a cloud-like back rest. The insert is sewn shut in a mesh encasing to keep the filling clean and easy to unstuff.
- Cushion ties are sewn to the back of each seat cushion to secure them in place to the frame.
Includes
- 1x Ando Sofa (HL-ANDO-TK-S)
Dimensions
- Ando Sofa: 89″L x 33.5″W x 33.75″H (71 lbs.)
- Frame Height: 27.75″
- Seat Height (No Cushion): 12.75″
- Seat Height (With Cushion): 18.25″
- Back Height: 15″
- Arm Height: 27.75″
Learn More
Warranty
Harmonia is committed to providing high-quality outdoor furniture for both residential and hospitality (commercial) use. Our warranty covers manufacturing defects in materials and workmanship for the specified periods below, effective from the date of purchase (original invoice required). While we stand behind our products, normal wear and tear or misuse is not covered. The warranty is offered to the original purchaser and is non-transferable. Warranty coverage differs for residential vs. commercial use as noted:
- Frames (Aluminum, Steel, Teak): Residential – 5 Years, Commercial – 2 Years. Covers structural integrity of furniture frames in normal use. Components like foot glides or hardware are not considered part of the frame and may wear with use. This warranty excludes finish changes due to weather or use.
- Outdoor Fabrics (Cushion Covers & Upholstery): Residential – 5 Years, Commercial – 3 Years. Covers fading or disintegration of solution-dyed acrylic fabrics under normal exposure. Stains, mildew, or damage from improper cleaning are not manufacturing defects.
- Woven Rope & Sling Materials (e.g. Batyline® mesh): Residential – 5 Years, Commercial – 3 Years. Covers breakage or significant deterioration of Batyline slings, vinyl straps, and woven polymer rope materials.
- Cushion Construction (Seams & Zippers): Residential – 2 Years, Commercial – 1 Year. Covers manufacturing defects in cushion sewing, such as seam slippage or zipper failure. Routine softening or compression of cushions is normal wear and not a defect.
- Outdoor Cushion Foam Inserts: 3 Year (Residential or Commercial). Covers loss of resiliency beyond normal softening of high-density outdoor foam. To maximize lifespan, avoid waterlogging cushions and allow them to dry out if they get wet.
- Table Tops – Glass: 2 Years. Covers manufacturing defects in tempered glass table tops. Chips, scratches, or breaks due to impact or misuse are not covered. Always inspect glass upon delivery.
- Table Tops – Ceramic & Porcelain (Laminam®): 2 Years. Covers structural defects like cracking not caused by external impact. Minor color variations or texture differences in ceramic slabs are natural and not considered defects. Use proper care to avoid thermal shock.
- Table Tops – Natural Stone (Granite, Marble, etc.): 2 Years. Covers structural defects unrelated to natural stone characteristics. Color/grain variations or surface pits are inherent and not covered.
- Umbrellas & Bases: 1 Year. Covers manufacturer defects in outdoor umbrellas and bases. Wind damage or tipping is not covered.
- Protective Furniture Covers: 1 Year. Harmonia’s optional covers are warranted against seam tearing or delamination. Fading or degradation from exposure is considered normal wear.
Note: All warranty periods begin on the date of shipment or purchase. Residential covers private home use; Commercial covers hospitality, contract, or any non-residential use. Harmonia may repair or replace defective components at our discretion. Replacement under warranty does not extend the original warranty period.
Warranty Limitations & Exclusions
Our warranty covers only manufacturing and material defects. Below are important limitations and exclusions:
- Normal Wear and Tear: Fading of finishes or fabrics, color changes in wood, and natural aging of materials are not defects.
- Cosmetic Damage: Scratches, dents, chips, or scuffs after delivery are not covered.
- Improper Use or Maintenance: Damage from neglecting recommended care or using the furniture beyond its intended purpose is not covered.
- Chemical Damage: Damage from sunscreens, oils, solvents, or harsh cleaners is excluded.
- Acts of Nature: Fire, floods, hurricanes, freezing conditions, or other natural disasters are not covered.
- Accidents & Abuse: Impact damage, drops, or pet damage is not covered.
- Unauthorized Repairs or Modifications: Any unauthorized repairs or alterations void the warranty.
- Variation in Natural Materials: Natural differences in color, grain, or texture in stone or wood are expected and not defects.
- Commercial Use Caveats: Commercial settings assume heavier use. Warranty coverage is shorter and requires stricter maintenance.
- Shipping & Handling Damage: Damage in transit must be reported immediately and handled with the carrier.
- “As-Is” or Clearance Items: Final sale items are sold without warranty.
If unsure whether an issue is covered, please contact us.
Warranty Claim Procedure
To file a warranty claim:
- Contact Customer Service: Notify us or your Harmonia retailer within 30 days of noticing the defect. Proof of purchase is required.
- Submit Description and Photos: Provide a written description and clear photos showing the issue.
- Evaluation: We will review the issue and determine if it’s covered.
- Approval & Resolution: If approved, we will provide instructions for repair, replacement, or credit.
- Product Return or Service: Pack items securely. Items returned without approval may be refused.
- Shipping Responsibility: Customer pays return shipping unless otherwise agreed. We will cover return shipping of repaired/replaced items.
- Resolution Timeline: Timelines vary based on parts and availability. We aim for a prompt resolution.
Care and Maintenance Guidelines
Proper care extends the life of your furniture and helps avoid warranty issues.
- Regular Cleaning: Use mild soap and water. Rinse and dry thoroughly. Avoid harsh chemicals.
- Frame Care (Metal): Rinse regularly in coastal or pool areas. Tighten hardware as needed.
- Frame Care (Teak Wood): Let teak weather naturally or apply sealant to maintain color. Clean with wood-safe soap.
- Fabric & Cushion Care: Brush off dirt, wipe spills quickly, and store dry. Wash covers as directed.
- Slings and Woven Materials: Clean gently with mild soap. Avoid sharp objects and pressure washers.
- Stone & Ceramic Table Tops: Use coasters. Clean with pH-neutral products. Avoid extreme temperatures.
- Glass Table Tops: Use glass cleaner. Avoid impact and thermal shock.
- Winter Storage & Extreme Weather: Store indoors or cover. Keep upright. Remove umbrellas in wind.
- Protective Furniture Covers: Use breathable covers. Only cover dry furniture. Replace covers as needed.
- Avoiding Common Mistakes: Do not stand on furniture. Lift rather than drag. Rinse off salt/chlorine regularly.
Questions? Contact Harmonia for more detailed care recommendations or support.
Delivery Time Estimator
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Estimated Delivery:
Delivery times are estimates and may vary due to weather, holidays, or remote locations.Shipping Information
Small Parcel Shipping
We use USPS, FedEx, and UPS for smaller items like grill tools and accessories. Delivery typically takes 1-4 business days after processing.
- Orders are processed within 24-48 hours. Orders placed before noon are often processed on the same day.
- Free shipping is available for orders over $59.99; smaller orders incur a flat rate shipping fee of $9.99.
- For orders over $400, a signature is required. Ensure someone 18+ is available to sign.
- All small parcel shipments are tracked, and you will receive an email with tracking details once your order ships.
LTL Freight Shipping
For larger items like grills and outdoor kitchens, we use LTL (Less Than Truckload) freight. These shipments are palletized for secure transport and are typically delivered curbside.
- LTL carriers will contact you to schedule a delivery window. Please verify your phone number for timely notifications.
- Shipments are delivered curbside and will not be moved inside your home or yard.
- Lift gate services are included to safely unload heavy items.
- Inspect your shipment upon delivery. Do not sign for the delivery if the products are visibly damaged beyond repair. Refuse the delivery immediately and contact customer support.
- If minor damage is noted, document it on the delivery receipt and contact us for further instructions.
Important: Remote areas may experience additional delivery times or fees. Please contact us if you suspect your area qualifies as remote.
Returns & Exchanges
Small Parcel Items
Our 30-Day Return Policy applies to all small parcel items. You may return new, unused items within 30 days of delivery for a full refund or exchange. Items must be returned in their original condition and packaging.
- Initiating a Return: Contact our customer service team with your order number and reason for return to start the process. We will provide instructions and a return shipping label.
- Return Shipping Costs: Customers are responsible for all return shipping fees on small parcel items, unless the return is due to an error on our part. These fees are non-refundable, so please verify your order carefully.
- Refunds: Once your return is received and inspected, we will notify you via email, and your refund will be processed to your original payment method.
- Damaged or Defective Items: If you receive a damaged or defective item, contact us immediately. We will arrange for a replacement and cover the return shipping cost.
- Exchanges: To exchange an item for a different size or color, initiate a return and place a new order for your desired item.
LTL Shipments
For LTL shipments, please note that return shipping costs are higher. Additionally, items must be returned on the original pallet—properly strapped and secured just as they were received. Please review the following important details for LTL returns:
- Items must be repackaged on the original pallet in the same secure configuration as delivered.
- If items are not returned in their original condition, additional fees or restocking charges may apply.
- Due to the nature of LTL shipments, expect higher shipping costs and the potential for a restocking fee.
- We recommend confirming your order details carefully before finalizing your purchase to avoid return complications.
Frequently Asked Questions
Q: What happens if I’m not home during delivery?
If you’re not available when your delivery arrives, our LTL carrier will reschedule the delivery for a later time or date. This may incur additional fees. To avoid delays, please ensure that someone 18 or older is available to sign for your package, or arrange for a trusted neighbor or secure drop-off location. Keeping your contact details updated is key to receiving timely notifications.
Q: Can I track my order?
Yes! Once your order ships, you’ll receive an email with a tracking number and a link to monitor its status in real time. You can also visit our Order Tracking Page for the latest updates. If tracking information isn’t updating or you have concerns, please contact our support team immediately.
Q: What if my shipment is damaged?
We strive for every order to arrive in perfect condition. If you notice that your shipment is visibly damaged beyond repair, do not sign for the delivery. Refuse the delivery immediately and contact our customer support with your order number and photos of the damage. This ensures we can quickly initiate a replacement or refund. If the damage is minor, note it on the delivery receipt and then contact us for guidance.
Q: What should I do if my order is delayed?
While we work hard to deliver on schedule, delays can sometimes occur due to weather, traffic, or unforeseen issues. If your order hasn’t arrived within the estimated timeframe, please review your tracking details. If there is a significant delay or any discrepancy, contact our support team so we can resolve the issue promptly.
Q: Can I change my shipping address after placing an order?
If you need to update your shipping address, please contact our customer support as soon as possible. We will do our best to accommodate your request; however, if your order has already shipped, changes may not be possible.
Q: How do you handle orders for remote areas?
For orders delivered to remote areas, additional delivery times or fees may apply. Our carriers will notify you if your location qualifies as remote. If you have any concerns or suspect extra charges, please reach out to our support team for clarification.
Q: How can I contact customer service?
You can reach our customer service team by phone or email. For immediate assistance, please call 951-977-8222 or email info@bestofbackyard.com. We’re here to help with any questions or concerns regarding your order.
Contact Us
Have questions about shipping or returns? We're here to help.
Phone: 951-977-8222
Email: info@bestofbackyard.com
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