Dimplex 20-inch Opti-myst Pro 500 Built-in Electric Cassette with Media Tray – CDFI500-PRO
$2,129.99
Dimplex 20-inch Opti-myst Pro 500 Built-in Electric Cassette with Media Tray – CDFI500-PRO
Slip a slice of ultra-realistic “water vapor fire” into bookshelves, countertops, room dividers—even tables—without worrying about heat, clearance, gas lines, or venting. The Opti-myst Pro 500 lets designers and DIYers build custom, linear flames anywhere a 120 V outlet can reach. Use a single 20-inch cassette for a pop of ambience, or daisy-chain multiple units for a ribbon of fire limited only by your imagination.
Key Features
- 💧 Opti-myst® 3-D Flame & Smoke — Ultrasonic technology turns tap water into cool “flames” and drifting smoke for the most convincing electric fire on earth.
➕ Modular, Scalable Design — Snap 20-inch and 40-inch cassettes together (shared spacers + slots included) to create custom lengths impossible with gas.
🎨 Media Tray Included — Top the flames with pebbles, glass beads, river rock, or seasonal décor for a signature look.
🎚️ Adjustable Flame Height — Dial vapor output from subtle embers to a roaring blaze.
🕰️ All-Day Flames — One tank of tap water delivers up to 8 hours of continuous fire; refill in seconds.
🔊 Crackling Soundtrack — Built-in speaker adds gentle pops and hisses for full sensory immersion.
♻️ 100 % Efficient & Emission-Free — No CO/CO₂, no particulate, just water vapor and LEDs—safe under TVs and around kids & pets.
🛠️ Frame, Wire & Finish — Zero-clearance steel chassis drops into millwork or stone; no chimney, vent, or gas approval needed.
🖥️ Sight-&-Sound Remote — One handset commands flame volume, pattern, and audio.
💡 Low-Energy LEDs — Brilliant visuals cost only pennies per hour to run.
Why Choose the Opti-myst Pro 500?
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Unlimited geometry – curves, corners, 360° island features.
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Heat-free flexibility – ideal under flat-screens, in high-rise lounges, or retail displays where heat is a hazard.
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Greenest choice – pure water + electricity = zero fossil fuel use and zero emissions.
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Maintenance-friendly – no soot, glass, or gas combustion parts; just rinse the tank occasionally.
Ideal Applications
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Contemporary mantels & media walls
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Restaurant bars & hotel reception desks
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Spa relaxation rooms & wellness studios
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Retail shop-in-shop focal points
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Residential room dividers & see-through shelving
At-a-Glance Specs
| Unit Width | 20″ (50.8 cm) |
| Overall Dimensions | 20″ W × 9 ⅝″ D × 9 ½″ H* |
| Fuel / Power | Tap water • 120 V, < 200 W |
| Run Time per Fill | Up to 8 hrs |
| Flame-Only Operation | Yes (no heater) |
| Daisy-Chain Ready | Yes – shared spacers & wiring ports |
| Remote | Multi-function Sight-&-Sound |
| Safety Listings | UL / CSA |
*Height includes media tray. Remove tray for flush installs.
Optional Enhancements
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Continuous Water-Supply Plumbing Kit (no manual refills)
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40-Inch Cassettes (CDFI1000-PRO) for mixed-length layouts
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Black Reflective Side Panels for peninsula & island builds
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6-Gallon External Reservoir for commercial installs
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Colored Glass & Stone Media Kits
Create fire where fire was never possible—effortlessly. Dimplex Opti-myst Pro 500: water, light, and pure imagination.
CALIFORNIA PROPOSITION 65 WARNING: This product can expose you to chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, visit: www.p65warnings.ca.gov.
All Dimplex Opti-Myst® Pro 1500 Built-In Electric Firebox Specifications
| BTUs | 785 |
| Heat Operation | NA |
| Installation | A traditional fireplace designed for permanent/direct-wire installation in an existing wall or new construction |
| Product Dimensions | 20″ W x 9″ H x 12″ D (Height Adjustable to 9-1/2″) |
| Remote Features | Sight and Sound Remote |
| UL Certification | 6909660000 |
| Voltage | 120 V |
| Wattage | 230 W |
| Wiring | Direct-wire |
Delivery Time Estimator
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Estimated Delivery
Estimates only — may vary due to weather, holidays, or remote locations.Shipping Information
Small Parcel Shipping
We use USPS, FedEx, and UPS for smaller items like grill tools and accessories. Delivery typically takes 1–4 business days after processing.
- Orders are processed within 24–48 hours. Orders placed before noon are often processed the same day.
- Free shipping on orders over $59.99; smaller orders have a flat $9.99 rate.
- Orders over $400 require a signature. Someone 18+ must be available to sign.
- All shipments are tracked — you'll get an email with tracking once your order ships.
LTL Freight Shipping
For larger items like grills and outdoor kitchens, we use LTL (Less Than Truckload) freight. Shipments are palletized for secure transport and delivered curbside.
- The carrier will contact you to schedule a delivery window — please keep your phone number current.
- Delivery is curbside; items will not be moved inside your home or yard.
- Lift gate service is included to safely unload heavy items.
- Inspect your shipment on arrival. If products are visibly damaged beyond repair, refuse the delivery and contact us immediately.
- For minor damage, note it on the delivery receipt before signing, then contact us.
Important: Remote areas may have additional delivery times or fees. Contact us if you think your area may qualify as remote.
Returns & Exchanges
Small Parcel Items
Our 30-Day Return Policy applies to small parcel items. Return new, unused items within 30 days of delivery for a refund or exchange, in original condition and packaging.
- Initiating a Return: Contact us with your order number and reason. We'll provide instructions and a return label.
- Return Shipping: Customers cover return shipping unless the return is due to our error. These fees are non-refundable.
- Refunds: Once received and inspected, we'll email you and process your refund to the original payment method.
- Damaged or Defective: Contact us right away — we'll arrange a replacement and cover return shipping.
- Exchanges: Start a return and place a new order for the item you want.
LTL Shipments
LTL return shipping costs more, and items must be returned on the original pallet, strapped and secured as received.
- Repackage on the original pallet in the same secure configuration as delivered.
- Items not returned in original condition may incur additional or restocking fees.
- Expect higher shipping costs and a possible restocking fee.
- Please confirm order details carefully before purchase to avoid return complications.
Frequently Asked Questions
What happens if I'm not home during delivery?
The LTL carrier will reschedule for a later time or date, which may incur fees. To avoid delays, have someone 18+ available to sign, or arrange a trusted drop-off. Keeping your contact details updated ensures timely notifications.
Can I track my order?
Yes! Once your order ships, you'll get an email with a tracking number and link. You can also visit our Order Tracking Page. If tracking isn't updating, contact our support team.
What if my shipment is damaged?
If your shipment is visibly damaged beyond repair, do not sign — refuse the delivery and contact support with your order number and photos. For minor damage, note it on the delivery receipt and contact us for guidance.
What should I do if my order is delayed?
Delays can happen due to weather, traffic, or unforeseen issues. Review your tracking details first. For a significant delay or discrepancy, contact our support team so we can resolve it promptly.
Can I change my shipping address after ordering?
Contact support as soon as possible. We'll do our best to accommodate, but if your order has already shipped, changes may not be possible.
How do you handle orders for remote areas?
Remote areas may have additional delivery times or fees. Carriers will notify you if your location qualifies. If you have concerns about extra charges, reach out to support.
How can I contact customer service?
Call 951-977-8222 or email info@bestofbackyard.com. We're happy to help with any questions about your order.
Contact Us
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