Dimplex 20-inch Opti-myst Pro 500 Built-in Electric Cassette with Media Tray – CDFI500-PRO

$2,029.99

4 Items sold in last 14 days
This item ships within 24-48 hours from our warehouse.
 
Description

Dimplex 20-inch Opti-myst Pro 500 Built-in Electric Cassette with Media Tray – CDFI500-PRO

The Dimplex 20-inch Opti-myst Pro 500 Built-in Electric Cassette with Media Tray redefines the electric fireplace experience, combining cutting-edge technology and aesthetic design. This built-in unit uses revolutionary ultrasonic technology to create an astonishingly realistic flame and smoke effect, turning any indoor or outdoor space into a cozy retreat. The sleek, compact design allows for customizable flame displays, making it the perfect centerpiece for modern linear installations. With zero emissions and energy-efficient operation, this eco-friendly fireplace option provides the ambiance of a real fire without the maintenance or environmental impact.

Key Features:

  • Opti-Myst® Flame Effect: The groundbreaking ultrasonic technology in the Dimplex 20-inch Opti-myst Pro 500 produces an ultra-fine mist that mimics the appearance of real flames and smoke, providing a remarkably lifelike visual effect.
  • Modular Design: The flexibility of this model shines with its modular design. Multiple 20-inch or 40-inch cassettes can be combined in a series to create extended linear installations, perfect for large spaces that demand a dramatic touch.
  • Customizable Flame Width: This electric cassette includes spacers and slots, allowing you to tailor the flame width and pattern to suit your personal preferences, delivering a one-of-a-kind visual experience.
  • Adjustable Flame Intensity: Whether you want a soft flicker or a more pronounced flame, the adjustable flame intensity gives you complete control over the atmosphere.
  • All-Day Flames: With a simple fill of the water tank, you can enjoy up to 8 hours of continuous flames without the need for refueling, ensuring a hassle-free experience.
  • Crackling Sound Effects: Elevate the ambiance with the sound of crackling wood. The Dimplex Opti-myst Pro 500 provides a multi-sensory experience by combining the sight of flames with the sound of a natural fire.
  • Heat-Free Operation: Designed as a visual masterpiece, the Dimplex Opti-myst Pro 500 delivers stunning flame effects without any heat, making it ideal for use year-round, even during warmer months.
  • Zero Emissions and 100% Efficiency: As a sustainable fireplace option, the Dimplex Opti-myst Pro 500 is 100% efficient with no emissions, making it a great choice for environmentally-conscious homes.
  • Energy Efficient: Equipped with low-energy LED lights, this fireplace operates at a low cost, providing beauty and ambiance without hiking up your energy bills.
  • Sight and Sound Remote: Conveniently control the flames and sound effects from the comfort of your seat using the included remote control.

Why Choose the Dimplex Opti-myst Pro 500?

The Dimplex Opti-myst Pro 500 offers more than just an aesthetic upgrade for your living space—it provides a truly immersive fireplace experience. The Opti-myst® flame effect creates such a realistic display that guests will be captivated by the life-like flames and smoke. Plus, with the modular design, you have the freedom to scale the unit for larger installations or create a unique configuration to match your specific interior or exterior design vision.

This fireplace unit also features adjustable flame settings, enabling you to set the intensity according to your mood or the occasion. From intimate evenings to social gatherings, the Dimplex Opti-myst Pro 500 allows you to create the perfect ambiance. And with its all-day flames and convenient remote control, your space will always exude warmth and comfort—without any of the fuss associated with traditional gas or wood-burning fireplaces.

Unlike conventional fireplaces, the Dimplex Opti-myst Pro 500 is completely heat-free, so you can enjoy the beauty of a fire during any season. It’s also a smart, eco-friendly choice. With zero emissions and 100% efficiency, this fireplace is not only easy on the eyes but easy on the environment as well.

Perfect for Custom Installations

Whether you’re outfitting a luxurious home or designing an upscale hospitality space, the Dimplex Opti-myst Pro 500 is the ideal solution. The ability to combine multiple units in series makes it a versatile choice for custom builds, and its frameless installation option minimizes the need for additional tradespeople, saving both time and costs. This is the perfect fireplace for those who want the wow factor of a traditional fireplace without the logistical limitations of gas lines, venting, or chimneys.


PROPOSITION 65 WARNING: This product can expose you to chemicals including Chromium (hexavalent compounds), which are known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, go to: www.P65Warnings.ca.gov

All Dimplex Opti-Myst® Pro 1500 Built-In Electric Firebox Specifications

All Dimplex Opti-Myst® Pro 1500 Built-In Electric Firebox Specifications

BTUs 785
Heat Operation NA
Installation A traditional fireplace designed for permanent/direct-wire installation in an existing wall or new construction
Product Dimensions 20″ W x 9″ H x 12″ D (Height Adjustable to 9-1/2″)
Remote Features Sight and Sound Remote
UL Certification 6909660000
Voltage 120 V
Wattage 230 W
Wiring Direct-wire
Returns & Shipping
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Shipping Information

Small Parcel Shipping

We use USPS, FedEx, and UPS for smaller items like grill tools and accessories. Delivery typically takes 1-4 business days after processing.

  • Orders are processed within 24-48 hours. Orders placed before noon are often processed on the same day.
  • Free shipping is available for orders over $59.99; smaller orders incur a flat rate shipping fee of $9.99.
  • For orders over $400, a signature is required. Ensure someone 18+ is available to sign.
  • All small parcel shipments are tracked, and you will receive an email with tracking details once your order ships.

LTL Freight Shipping

For larger items like grills and outdoor kitchens, we use LTL (Less Than Truckload) freight. These shipments are palletized for secure transport and are typically delivered curbside.

  • LTL carriers will contact you to schedule a delivery window. Please verify your phone number for timely notifications.
  • Shipments are delivered curbside and will not be moved inside your home or yard.
  • Lift gate services are included to safely unload heavy items.
  • Inspect your shipment upon delivery. Do not sign for the delivery if the products are visibly damaged beyond repair. Refuse the delivery immediately and contact customer support.
  • If minor damage is noted, document it on the delivery receipt and contact us for further instructions.

Important: Remote areas may experience additional delivery times or fees. Please contact us if you suspect your area qualifies as remote.

Returns & Exchanges

Small Parcel Items

Our 30-Day Return Policy applies to all small parcel items. You may return new, unused items within 30 days of delivery for a full refund or exchange. Items must be returned in their original condition and packaging.

  • Initiating a Return: Contact our customer service team with your order number and reason for return to start the process. We will provide instructions and a return shipping label.
  • Return Shipping Costs: Customers are responsible for all return shipping fees on small parcel items, unless the return is due to an error on our part. These fees are non-refundable, so please verify your order carefully.
  • Refunds: Once your return is received and inspected, we will notify you via email, and your refund will be processed to your original payment method.
  • Damaged or Defective Items: If you receive a damaged or defective item, contact us immediately. We will arrange for a replacement and cover the return shipping cost.
  • Exchanges: To exchange an item for a different size or color, initiate a return and place a new order for your desired item.

LTL Shipments

For LTL shipments, please note that return shipping costs are higher. Additionally, items must be returned on the original pallet—properly strapped and secured just as they were received. Please review the following important details for LTL returns:

  • Items must be repackaged on the original pallet in the same secure configuration as delivered.
  • If items are not returned in their original condition, additional fees or restocking charges may apply.
  • Due to the nature of LTL shipments, expect higher shipping costs and the potential for a restocking fee.
  • We recommend confirming your order details carefully before finalizing your purchase to avoid return complications.

Frequently Asked Questions

Q: What happens if I’m not home during delivery?

If you’re not available when your delivery arrives, our LTL carrier will reschedule the delivery for a later time or date. This may incur additional fees. To avoid delays, please ensure that someone 18 or older is available to sign for your package, or arrange for a trusted neighbor or secure drop-off location. Keeping your contact details updated is key to receiving timely notifications.

Q: Can I track my order?

Yes! Once your order ships, you’ll receive an email with a tracking number and a link to monitor its status in real time. You can also visit our Order Tracking Page for the latest updates. If tracking information isn’t updating or you have concerns, please contact our support team immediately.

Q: What if my shipment is damaged?

We strive for every order to arrive in perfect condition. If you notice that your shipment is visibly damaged beyond repair, do not sign for the delivery. Refuse the delivery immediately and contact our customer support with your order number and photos of the damage. This ensures we can quickly initiate a replacement or refund. If the damage is minor, note it on the delivery receipt and then contact us for guidance.

Q: What should I do if my order is delayed?

While we work hard to deliver on schedule, delays can sometimes occur due to weather, traffic, or unforeseen issues. If your order hasn’t arrived within the estimated timeframe, please review your tracking details. If there is a significant delay or any discrepancy, contact our support team so we can resolve the issue promptly.

Q: Can I change my shipping address after placing an order?

If you need to update your shipping address, please contact our customer support as soon as possible. We will do our best to accommodate your request; however, if your order has already shipped, changes may not be possible.

Q: How do you handle orders for remote areas?

For orders delivered to remote areas, additional delivery times or fees may apply. Our carriers will notify you if your location qualifies as remote. If you have any concerns or suspect extra charges, please reach out to our support team for clarification.

Q: How can I contact customer service?

You can reach our customer service team by phone or email. For immediate assistance, please call 951-977-8222 or email info@bestofbackyard.com. We’re here to help with any questions or concerns regarding your order.

Contact Us

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Phone: 951-977-8222

Email: info@bestofbackyard.com