Bromic Heating Tungsten Smart-Heat™ 500 Series 25-in 43,000 BTU Propane Gas Patio Heater – BH0210004

$1,939.00

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SKU: BH0210004-1 Categories: , Tags: , Brand:
Description

Bromic Heating Tungsten Smart-Heat™ 500 Series 25-in 43,000 BTU Propane Gas Patio Heater – BH0210004-1

The Bromic Tungsten 500 Smart-Heat™ Propane Heater is designed for powerful performance, industrial durability, and modern outdoor style. Featuring Bromic’s signature stainless steel mesh screen and high-intensity ceramic burners, this LP model outputs an impressive 43,000 BTUs of wind-resistant radiant heat—warming areas up to 200–215 sq. ft. with ease.

Perfect for luxury patios, restaurants, resorts, and commercial outdoor entertainment areas, the Tungsten 500 LP offers unmatched reliability thanks to its Smart-Heat™ electronic ignition system. Its sleek matte black finish and robust stainless steel construction make it both visually striking and built to last.

 Key Features

🔥 Wind-Resistant Infrared Mesh Heating – High-performance stainless steel mesh enhances infrared output, delivering strong heat even in winds up to 8 mph.

Smart Direct Electronic Ignition – Automatically re-lights if the flame is disrupted—hands-free, worry-free performance.

📏 Premium Mounting Options – Wall or ceiling installation saves floor space while providing clean, modern integration into architectural layouts.

↔️ Bi-Directional Pivot Brackets – 25° rotation on each side allows custom heat direction and optimal zone coverage.

🛡️ Commercial-Grade Durability – Brushed stainless steel casing protects components from dirt, tampering, and outdoor wear.

Matte Black Industrial Finish – Strong, modern aesthetic perfect for contemporary or commercial outdoor environments.

🔧 Universal Bracket Compatibility – Upgrade between Tungsten 300 and 500 series heaters without additional wiring.

⚡ Performance & Efficiency

Delivering 43,000 BTU of deep-reaching radiant heat, the Tungsten 500 LP is engineered for performance in real outdoor conditions. Unlike traditional convection heaters, it warms people and surfaces directly—maintaining efficiency even when exposed to outdoor breezes up to 8 mph.

Heating up to 200–215 sq. ft., it’s ideal for large patios, open-air dining areas, and commercial hospitality settings. Safety is built in with automatic re-ignition and a flame-failure shutoff system for dependable, secure operation.

For low-ceiling installations, Bromic recommends adding the optional Tungsten Heat Deflector to improve safety and maximize directional heat.

Why Choose the Bromic Tungsten 500 Smart-Heat LP?

✔️ Propane Flexibility – Perfect for locations without natural gas lines
✔️ High-Output Heating – 43,000 BTU for large patios, dining spaces, and commercial venues
✔️ Wind-Resistant Infrared Heat – Performs reliably up to 8 mph wind speeds
✔️ Stylish Industrial Appearance – Matte black finish complements modern outdoor designs
✔️ Mount Anywhere – Wall or ceiling options for maximum layout flexibility
✔️ Commercial-Grade Strength – Built for heavy-duty hospitality environments
✔️ Smart Ignition With Safety Shutoff – Automated re-ignition and flame-failure protection

Each of our Bromic Tungsten Gas and Platinum Gas heaters is delivered with a complimentary wall mounting bracket, so that the heaters can be easily mounted on walls or structures. Please consult our installation guides to determine the exact height your heaters need to be installed at.

 

California Prop 65 Warning: This product can expose you to chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
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Specifications

Specifications

MODEL NUMBER 300 SERIES 500 SERIES
FUEL TYPE LPG | NG LPG | NG
OUTPUT 26,000 BTU 43,000 BTU
COLOR MATTE BLACK MATTE BLACK
WEIGHT 33lbs 44lbs
MODEL # BH0210001-1 (NG)
BH0210002-1 (LPG)
BH0210003-1 (NG)
BH0210004-1 (LPG)
HEAT AREA 160ft2 215ft2
ELECTRICAL CONNECTION 110V/2A 110V/2A
MINIMUM FLOOR CLEARANCE 96” 96”
APPROVAL CERTIFICATION Intertek 4009079
WARRANTY 1 Year Parts
Returns & Shipping
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Shipping Information

Small Parcel Shipping

We use USPS, FedEx, and UPS for smaller items like grill tools and accessories. Delivery typically takes 1-4 business days after processing.

  • Orders are processed within 24-48 hours. Orders placed before noon are often processed on the same day.
  • Free shipping is available for orders over $59.99; smaller orders incur a flat rate shipping fee of $9.99.
  • For orders over $400, a signature is required. Ensure someone 18+ is available to sign.
  • All small parcel shipments are tracked, and you will receive an email with tracking details once your order ships.

LTL Freight Shipping

For larger items like grills and outdoor kitchens, we use LTL (Less Than Truckload) freight. These shipments are palletized for secure transport and are typically delivered curbside.

  • LTL carriers will contact you to schedule a delivery window. Please verify your phone number for timely notifications.
  • Shipments are delivered curbside and will not be moved inside your home or yard.
  • Lift gate services are included to safely unload heavy items.
  • Inspect your shipment upon delivery. Do not sign for the delivery if the products are visibly damaged beyond repair. Refuse the delivery immediately and contact customer support.
  • If minor damage is noted, document it on the delivery receipt and contact us for further instructions.

Important: Remote areas may experience additional delivery times or fees. Please contact us if you suspect your area qualifies as remote.

Returns & Exchanges

Small Parcel Items

Our 30-Day Return Policy applies to all small parcel items. You may return new, unused items within 30 days of delivery for a full refund or exchange. Items must be returned in their original condition and packaging.

  • Initiating a Return: Contact our customer service team with your order number and reason for return to start the process. We will provide instructions and a return shipping label.
  • Return Shipping Costs: Customers are responsible for all return shipping fees on small parcel items, unless the return is due to an error on our part. These fees are non-refundable, so please verify your order carefully.
  • Refunds: Once your return is received and inspected, we will notify you via email, and your refund will be processed to your original payment method.
  • Damaged or Defective Items: If you receive a damaged or defective item, contact us immediately. We will arrange for a replacement and cover the return shipping cost.
  • Exchanges: To exchange an item for a different size or color, initiate a return and place a new order for your desired item.

LTL Shipments

For LTL shipments, please note that return shipping costs are higher. Additionally, items must be returned on the original pallet—properly strapped and secured just as they were received. Please review the following important details for LTL returns:

  • Items must be repackaged on the original pallet in the same secure configuration as delivered.
  • If items are not returned in their original condition, additional fees or restocking charges may apply.
  • Due to the nature of LTL shipments, expect higher shipping costs and the potential for a restocking fee.
  • We recommend confirming your order details carefully before finalizing your purchase to avoid return complications.

Frequently Asked Questions

Q: What happens if I’m not home during delivery?

If you’re not available when your delivery arrives, our LTL carrier will reschedule the delivery for a later time or date. This may incur additional fees. To avoid delays, please ensure that someone 18 or older is available to sign for your package, or arrange for a trusted neighbor or secure drop-off location. Keeping your contact details updated is key to receiving timely notifications.

Q: Can I track my order?

Yes! Once your order ships, you’ll receive an email with a tracking number and a link to monitor its status in real time. You can also visit our Order Tracking Page for the latest updates. If tracking information isn’t updating or you have concerns, please contact our support team immediately.

Q: What if my shipment is damaged?

We strive for every order to arrive in perfect condition. If you notice that your shipment is visibly damaged beyond repair, do not sign for the delivery. Refuse the delivery immediately and contact our customer support with your order number and photos of the damage. This ensures we can quickly initiate a replacement or refund. If the damage is minor, note it on the delivery receipt and then contact us for guidance.

Q: What should I do if my order is delayed?

While we work hard to deliver on schedule, delays can sometimes occur due to weather, traffic, or unforeseen issues. If your order hasn’t arrived within the estimated timeframe, please review your tracking details. If there is a significant delay or any discrepancy, contact our support team so we can resolve the issue promptly.

Q: Can I change my shipping address after placing an order?

If you need to update your shipping address, please contact our customer support as soon as possible. We will do our best to accommodate your request; however, if your order has already shipped, changes may not be possible.

Q: How do you handle orders for remote areas?

For orders delivered to remote areas, additional delivery times or fees may apply. Our carriers will notify you if your location qualifies as remote. If you have any concerns or suspect extra charges, please reach out to our support team for clarification.

Q: How can I contact customer service?

You can reach our customer service team by phone or email. For immediate assistance, please call 951-977-8222 or email info@bestofbackyard.com. We’re here to help with any questions or concerns regarding your order.

Contact Us

Have questions about shipping or returns? We're here to help.

Phone: 951-977-8222

Email: info@bestofbackyard.com