Bromic Heating Platinum Smart-Heat™ Gas 500 Series 39,800 BTU Natural Gas Patio Heater – BH0110003
$2,580.00
Bromic Heating Platinum 500 Smart-Heat 29-Inch 39,800 BTU Natural Gas Patio Heater – BH0110003-1
The Bromic Platinum 500 Smart-Heat™ is engineered for high-end outdoor spaces that demand exceptional warmth, performance, and contemporary design. Featuring advanced ceramic-glass heating technology and built with commercial-grade stainless steel, this powerhouse delivers impressive radiant heat while maintaining a sleek, modern look suitable for luxury patios, restaurants, and hospitality environments.
With reliable electronic ignition, wind resistance up to 11–12 mph, and multiple mounting options, the Platinum 500 blends style with industrial durability—providing consistent, powerful heating up to 215 square feet.
Key Features
🔥 Wind-Resistant Ceramic Glass Heating – Glass-ceramic faceplate channels infrared energy forward, maintaining performance even in winds over 11 mph.
⚡ Smart Direct Ignition – Electronic switch ignition system automatically re-ignites if the flame goes out—set it and forget it.
📏 Flexible Mounting Options – Wall or ceiling installation frees valuable floor space, ideal for commercial or residential patios.
↔️ Pivot Brackets Included – Easily adjust heat direction for custom coverage and maximum comfort.
🛡️ Ultra-Durable Construction – Stainless steel build and weather-resistant design ensure long-lasting performance.
✨ Sleek Black Modern Finish – Premium aesthetic with Bromic’s signature black ceramic fascia.
🏢 Commercial & Residential Ready – Built to handle demanding environments while elevating the atmosphere of any outdoor space.
⚡ Performance & Efficiency
Delivering 39,800 BTU of deep-reaching radiant heat, the Platinum 500 effectively warms areas up to 200–215 sq. ft., outperforming traditional open-flame or convection heaters.
Radiant heat warms people and surfaces directly rather than the surrounding air—making this heater a reliable solution even in breezy conditions. Combined with its smart ignition system and safety shut-off valve, the Platinum 500 provides both efficiency and total peace of mind.
📏 Dimensions & Build Quality
The Platinum 500 is built with a focus on durability, safety, and seamless integration into premium outdoor spaces. Its low-profile design and sleek glass-ceramic surface bring understated luxury to modern architectural settings.
Width: 29.76″
Height: 14.85″
Depth: 15.62″
Weight: 40 lbs
Fuel Type: Natural Gas
BTU Output: 39,800 BTU
Material: Stainless Steel
Finish: Black
Ignition: Electronic Smart Ignition
Mounting Options: Wall (Included) or Ceiling Mount (optional at a cost)
Heat Area: Up to 215 sq. ft.
Burner: Ceramic with Glass Emitter Grid
✅ Why Choose the Bromic Platinum 500 Smart-Heat?
✔️ High-Performance Radiant Heat – Powerful, wind-resistant warmth designed for real outdoor conditions
✔️ Low-Profile, High-End Aesthetics – Sleek black finish with ceramic glass for modern design environments
✔️ Flexible Installation – Reclaim floor space and direct heat precisely where you need it
✔️ Commercial-Grade Durability – Built tough for hospitality settings, yet refined enough for luxury homes
✔️ Smart Ignition Safety – Automatic re-ignition and integrated flame-failure shutoff for worry-free operation
Each of our Bromic Tungsten Gas and Platinum Gas heaters is delivered with a complimentary wall mounting bracket, so that the heaters can be easily mounted on walls or structures. Please consult our installation guides to determine the exact height your heaters need to be installed at.
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Specifications
| MODEL NUMBER | 300 SERIES | 500 SERIES | 300 SERIES | 500 SERIES |
| FUEL TYPE | LPG | LPG | NG | NG |
| COLOR | BLACK | STAINLESS | BLACK | STAINLESS | BLACK | STAINLESS | BLACK | STAINLESS |
| WEIGHT | 33lbs | 44lbs | 33lbs | 44lbs |
| MODEL # | BH0110002-1 | BH0110004-1 | BH0110001-1 | BH0110003-1 |
| HEAT AREA | 160ft2 | 215ft2 | 160ft2 | 215ft2 |
| RATED CURRENT | 110V/2A | 110V/2A | 110V/2A | 110V/2A |
| MINIMUM FLOOR CLEARANCE | 96” | 96” | 96” | 96” |
| OUTPUT | 23,600 BTU | 39,800 BTU | 23,600 BTU | 39,800 BTU |
| APPROVAL CERTIFICATION | Intertek 4009079 | |||
| WARRANTY | 1 Year Parts | |||
Dimensions
Delivery Time Estimator
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Estimated Delivery
Estimates only — may vary due to weather, holidays, or remote locations.Shipping Information
Small Parcel Shipping
We use USPS, FedEx, and UPS for smaller items like grill tools and accessories. Delivery typically takes 1–4 business days after processing.
- Orders are processed within 24–48 hours. Orders placed before noon are often processed the same day.
- Free shipping on orders over $59.99; smaller orders have a flat $9.99 rate.
- Orders over $400 require a signature. Someone 18+ must be available to sign.
- All shipments are tracked — you'll get an email with tracking once your order ships.
LTL Freight Shipping
For larger items like grills and outdoor kitchens, we use LTL (Less Than Truckload) freight. Shipments are palletized for secure transport and delivered curbside.
- The carrier will contact you to schedule a delivery window — please keep your phone number current.
- Delivery is curbside; items will not be moved inside your home or yard.
- Lift gate service is included to safely unload heavy items.
- Inspect your shipment on arrival. If products are visibly damaged beyond repair, refuse the delivery and contact us immediately.
- For minor damage, note it on the delivery receipt before signing, then contact us.
Important: Remote areas may have additional delivery times or fees. Contact us if you think your area may qualify as remote.
Returns & Exchanges
Small Parcel Items
Our 30-Day Return Policy applies to small parcel items. Return new, unused items within 30 days of delivery for a refund or exchange, in original condition and packaging.
- Initiating a Return: Contact us with your order number and reason. We'll provide instructions and a return label.
- Return Shipping: Customers cover return shipping unless the return is due to our error. These fees are non-refundable.
- Refunds: Once received and inspected, we'll email you and process your refund to the original payment method.
- Damaged or Defective: Contact us right away — we'll arrange a replacement and cover return shipping.
- Exchanges: Start a return and place a new order for the item you want.
LTL Shipments
LTL return shipping costs more, and items must be returned on the original pallet, strapped and secured as received.
- Repackage on the original pallet in the same secure configuration as delivered.
- Items not returned in original condition may incur additional or restocking fees.
- Expect higher shipping costs and a possible restocking fee.
- Please confirm order details carefully before purchase to avoid return complications.
Frequently Asked Questions
What happens if I'm not home during delivery?
The LTL carrier will reschedule for a later time or date, which may incur fees. To avoid delays, have someone 18+ available to sign, or arrange a trusted drop-off. Keeping your contact details updated ensures timely notifications.
Can I track my order?
Yes! Once your order ships, you'll get an email with a tracking number and link. You can also visit our Order Tracking Page. If tracking isn't updating, contact our support team.
What if my shipment is damaged?
If your shipment is visibly damaged beyond repair, do not sign — refuse the delivery and contact support with your order number and photos. For minor damage, note it on the delivery receipt and contact us for guidance.
What should I do if my order is delayed?
Delays can happen due to weather, traffic, or unforeseen issues. Review your tracking details first. For a significant delay or discrepancy, contact our support team so we can resolve it promptly.
Can I change my shipping address after ordering?
Contact support as soon as possible. We'll do our best to accommodate, but if your order has already shipped, changes may not be possible.
How do you handle orders for remote areas?
Remote areas may have additional delivery times or fees. Carriers will notify you if your location qualifies. If you have concerns about extra charges, reach out to support.
How can I contact customer service?
Call 951-977-8222 or email info@bestofbackyard.com. We're happy to help with any questions about your order.
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