Bromic Heating Platinum Smart-Heat™ Gas 500 Series 39,800 BTU Propane Gas Patio Heater – BH0110004
$2,469.00
Bromic Heating Platinum Smart-Heat™ Gas 500 Series 39,800 BTU Propane Gas Patio Heater – BH0110004-1
The Bromic Platinum 500 Smart-Heat™ Propane Heater delivers powerful, wind-resistant radiant warmth in a sleek low-profile design built for premium outdoor living spaces. Featuring Bromic’s advanced ceramic-glass heating technology and commercial-grade stainless steel construction, this unit is ideal for luxury homes, restaurants, and hospitality settings where both performance and aesthetics matter.
Designed to project deep, even heat up to 215 sq. ft., the Platinum 500 LP offers reliable operation in winds up to 11–12 mph—all supported by an intelligent electronic ignition system that automatically re-lights the heater if the flame is interrupted.
Key Features
🔥 Wind-Resistant Ceramic Glass Heating – Glass-ceramic faceplate channels infrared energy forward, maintaining performance even in winds over 11 mph.
⚡ Smart Direct Ignition – Electronic switch ignition system automatically re-ignites if the flame goes out—set it and forget it.
📏 Flexible Mounting Options – Wall or ceiling installation frees valuable floor space, ideal for commercial or residential patios.
↔️ Pivot Brackets Included – Easily adjust heat direction for custom coverage and maximum comfort.
🛡️ Ultra-Durable Construction – Stainless steel build and weather-resistant design ensure long-lasting performance.
✨ Sleek Black Modern Finish – Premium aesthetic with Bromic’s signature black ceramic fascia.
🏢 Commercial & Residential Ready – Built to handle demanding environments while elevating the atmosphere of any outdoor space.
⚡ Performance & Efficiency
With 39,800 BTU of radiant infrared heating power, the Platinum 500 LP offers high-efficiency warmth that directly heats people and surfaces—making it effective even in breezy outdoor environments.
Its advanced infrared burner, combined with a smart ignition system and integrated safety shutoff valve, provides powerful heat output with maximum reliability and safety. Perfect for areas where natural gas is unavailable or where LP flexibility is preferred.
📏 Dimensions & Build Quality
The Platinum 500 is built with a focus on durability, safety, and seamless integration into premium outdoor spaces. Its low-profile design and sleek glass-ceramic surface bring understated luxury to modern architectural settings.
Width: 29.76″
Height: 14.85″
Depth: 15.62″
Weight: 40 lbs
Fuel Type: Propane Gas
BTU Output: 39,800 BTU
Material: Stainless Steel
Finish: Black
Ignition: Electronic Smart Ignition
Mounting Options: Wall (Included) or Ceiling Mount (optional)
Heat Area: Up to 215 sq. ft.
Burner: Ceramic with Glass Emitter Grid
Series: Platinum Smart-Heat™ Gas 500
✅ Why Choose the Bromic Platinum 500 Smart-Heat?
✔️ High-Performance Radiant Heat – Powerful, wind-resistant warmth designed for real outdoor conditions
✔️ Low-Profile, High-End Aesthetics – Sleek black finish with ceramic glass for modern design environments
✔️ Flexible Installation – Reclaim floor space and direct heat precisely where you need it
✔️ Commercial-Grade Durability – Built tough for hospitality settings, yet refined enough for luxury homes
✔️ Smart Ignition Safety – Automatic re-ignition and integrated flame-failure shutoff for worry-free operation
Each of our Bromic Tungsten Gas and Platinum Gas heaters is delivered with a complimentary wall mounting bracket, so that the heaters can be easily mounted on walls or structures. Please consult our installation guides to determine the exact height your heaters need to be installed at.
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Specifications
| MODEL NUMBER | 300 SERIES | 500 SERIES | 300 SERIES | 500 SERIES |
| FUEL TYPE | LPG | LPG | NG | NG |
| COLOR | BLACK | STAINLESS | BLACK | STAINLESS | BLACK | STAINLESS | BLACK | STAINLESS |
| WEIGHT | 33lbs | 44lbs | 33lbs | 44lbs |
| MODEL # | BH0110002-1 | BH0110004-1 | BH0110001-1 | BH0110003-1 |
| HEAT AREA | 160ft2 | 215ft2 | 160ft2 | 215ft2 |
| RATED CURRENT | 110V/2A | 110V/2A | 110V/2A | 110V/2A |
| MINIMUM FLOOR CLEARANCE | 96” | 96” | 96” | 96” |
| OUTPUT | 23,600 BTU | 39,800 BTU | 23,600 BTU | 39,800 BTU |
| APPROVAL CERTIFICATION | Intertek 4009079 | |||
| WARRANTY | 1 Year Parts | |||
Dimensions
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Delivery times are estimates and may vary due to weather, holidays, or remote locations.Shipping Information
Small Parcel Shipping
We use USPS, FedEx, and UPS for smaller items like grill tools and accessories. Delivery typically takes 1-4 business days after processing.
- Orders are processed within 24-48 hours. Orders placed before noon are often processed on the same day.
- Free shipping is available for orders over $59.99; smaller orders incur a flat rate shipping fee of $9.99.
- For orders over $400, a signature is required. Ensure someone 18+ is available to sign.
- All small parcel shipments are tracked, and you will receive an email with tracking details once your order ships.
LTL Freight Shipping
For larger items like grills and outdoor kitchens, we use LTL (Less Than Truckload) freight. These shipments are palletized for secure transport and are typically delivered curbside.
- LTL carriers will contact you to schedule a delivery window. Please verify your phone number for timely notifications.
- Shipments are delivered curbside and will not be moved inside your home or yard.
- Lift gate services are included to safely unload heavy items.
- Inspect your shipment upon delivery. Do not sign for the delivery if the products are visibly damaged beyond repair. Refuse the delivery immediately and contact customer support.
- If minor damage is noted, document it on the delivery receipt and contact us for further instructions.
Important: Remote areas may experience additional delivery times or fees. Please contact us if you suspect your area qualifies as remote.
Returns & Exchanges
Small Parcel Items
Our 30-Day Return Policy applies to all small parcel items. You may return new, unused items within 30 days of delivery for a full refund or exchange. Items must be returned in their original condition and packaging.
- Initiating a Return: Contact our customer service team with your order number and reason for return to start the process. We will provide instructions and a return shipping label.
- Return Shipping Costs: Customers are responsible for all return shipping fees on small parcel items, unless the return is due to an error on our part. These fees are non-refundable, so please verify your order carefully.
- Refunds: Once your return is received and inspected, we will notify you via email, and your refund will be processed to your original payment method.
- Damaged or Defective Items: If you receive a damaged or defective item, contact us immediately. We will arrange for a replacement and cover the return shipping cost.
- Exchanges: To exchange an item for a different size or color, initiate a return and place a new order for your desired item.
LTL Shipments
For LTL shipments, please note that return shipping costs are higher. Additionally, items must be returned on the original pallet—properly strapped and secured just as they were received. Please review the following important details for LTL returns:
- Items must be repackaged on the original pallet in the same secure configuration as delivered.
- If items are not returned in their original condition, additional fees or restocking charges may apply.
- Due to the nature of LTL shipments, expect higher shipping costs and the potential for a restocking fee.
- We recommend confirming your order details carefully before finalizing your purchase to avoid return complications.
Frequently Asked Questions
Q: What happens if I’m not home during delivery?
If you’re not available when your delivery arrives, our LTL carrier will reschedule the delivery for a later time or date. This may incur additional fees. To avoid delays, please ensure that someone 18 or older is available to sign for your package, or arrange for a trusted neighbor or secure drop-off location. Keeping your contact details updated is key to receiving timely notifications.
Q: Can I track my order?
Yes! Once your order ships, you’ll receive an email with a tracking number and a link to monitor its status in real time. You can also visit our Order Tracking Page for the latest updates. If tracking information isn’t updating or you have concerns, please contact our support team immediately.
Q: What if my shipment is damaged?
We strive for every order to arrive in perfect condition. If you notice that your shipment is visibly damaged beyond repair, do not sign for the delivery. Refuse the delivery immediately and contact our customer support with your order number and photos of the damage. This ensures we can quickly initiate a replacement or refund. If the damage is minor, note it on the delivery receipt and then contact us for guidance.
Q: What should I do if my order is delayed?
While we work hard to deliver on schedule, delays can sometimes occur due to weather, traffic, or unforeseen issues. If your order hasn’t arrived within the estimated timeframe, please review your tracking details. If there is a significant delay or any discrepancy, contact our support team so we can resolve the issue promptly.
Q: Can I change my shipping address after placing an order?
If you need to update your shipping address, please contact our customer support as soon as possible. We will do our best to accommodate your request; however, if your order has already shipped, changes may not be possible.
Q: How do you handle orders for remote areas?
For orders delivered to remote areas, additional delivery times or fees may apply. Our carriers will notify you if your location qualifies as remote. If you have any concerns or suspect extra charges, please reach out to our support team for clarification.
Q: How can I contact customer service?
You can reach our customer service team by phone or email. For immediate assistance, please call 951-977-8222 or email info@bestofbackyard.com. We’re here to help with any questions or concerns regarding your order.
Contact Us
Have questions about shipping or returns? We're here to help.
Phone: 951-977-8222
Email: info@bestofbackyard.com
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